We require 24 hours notice for cancellation. We understand that sometimes things can happen and we will always try to be as accommodating as possible. If you are a no-show for more than 3 appointments, we will require a credit card and a 50% deposit at the time of booking to secure the time slot. For group bookings of over 4 people, we require a fully refundable 50% deposit. If the booking is canceled within 48 hours of the appointment, the deposit is non refundable.Â